The return shipping costs are at the buyer's expense. XMAX SHOP is responsible for the return only in case of faulty or incorrect products.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org / +41) 782-075-841 - If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to Receive your package.
Yes, you can open the refund request immediately after receiving the product discards will be sent money to you after 7 days maximum